How to grow professional relationships
328 points by Liriel 16 hours ago | 169 comments
  • eleveriven 15 hours ago |
    Abandoning lost causes can be one of the toughest but most freeing decisions in relationships. I once worked with a colleague who seemed completely resistant to collaboration. No matter how much I tried to engage or find common ground, they kept shutting down any attempt at teamwork. But one day, I realized I was investing so much energy into something that wasn’t going anywhere.
    • bravetraveler 14 hours ago |
      Having been/am the other side this... they're probably relieved too. It can be counter-intuitive. Despite nature... there is potential for the desired outcome - with less pressure, honest [not forced] engagement.

      Personally, my apprehension comes from within. It's nothing to do with anything 'outside'. My water level is different, that's all. Most reasonable people feel overbearing - it's on me, not them.

      • eleveriven 13 hours ago |
        Hmm, your analogy about water levels is so relatable. It captures how people’s capacity to engage can differ without it being anyone’s fault
        • bravetraveler 13 hours ago |
          Thank you, indeed. I can't take much credit... I heard it somewhere and think on it too much. We all carry different amounts and it's not all visible :) This affects us differently when things are smooth, rocky, or even just changing.

          I have been exceedingly lucky so far to have mostly-cooperative environments, perhaps too much. I've been enabled to a few degrees

        • tejaskumar_ 13 hours ago |
          Exactly! And there's billions of people on the planet—at some point, people meet people with similar water levels.
    • alexpotato 14 hours ago |
      > No matter how much I tried to engage or find common ground, they kept shutting down any attempt at teamwork.

      This reminds me of a story from when I was in business school. We were assigned groups for project work and it was very difficult if not impossible to transfer out of a group. This was by design b/c the point was to teach the students to deal with interpersonal issues and group dynamics.

      My friend was in a group with someone we will call Bob. Bob always showed up late, argued about every assignment, would debate for hours about why he couldn't do a task etc.

      Eventually, my friend just declared "task bankruptcy" with Bob and gave him no work to do. Why? He realized it was easier to give Bob nothing to do and just redistribute the tasks to the rest of the group versus trying to get Bob to do anything.

      I should add, it seems that Bob had some kind of special status with the school as he always showed up late to exams, was able to turn in work late etc.

      In closing, a lot of this is reminding me of the "CIA guide to corporate sabotage": https://www.corporate-rebels.com/blog/cia-field-manual

      • tejaskumar_ 13 hours ago |
        Did they consider kicking Bob out of the group?
        • alexpotato 13 hours ago |
          This was highly discouraged as the whole point of the group projects was to teach how to deal with group dynamics.
          • tejaskumar_ 13 hours ago |
            Isn't a part of dealing with group dynamics though recognizing when there is harm in/to the group and removing it? (sorry)
          • antisthenes 12 hours ago |
            If the whole point was to teach how to deal with group dynamics, then kicking Bob out should have been rewarded with an automatic 100% Grade.

            But since you mentioned "tasks", I assume there was actual work beyond chatting up your teammates. So your description is inaccurate.

        • beryilma 10 hours ago |
          I know of a graduate-level software engineering course at a reputable US university, where getting kicked out of the project group is a possibility and gets the person an automatic F grade.
        • anshulbhide 9 hours ago |
          In most b-school group projects, the work is fairly easy enough such that the headache of kicking someone is out is probably greater than just doing the work amongst the remaining members.
          • alexpotato 7 hours ago |
            This is exactly it.

            In order, from most painful to least, in my story:

            - Kicking Bob out of the group

            - Getting Bob to do a fair share of the work

            - Getting Bob to do ANY work

            - Having Bob do no work and have everyone else share the load

      • anal_reactor 12 hours ago |
        We have a guy who honestly tries to do his best, but he's a fucking PITA. Makes wrong decisions, drags discussions endlessly, prioritizes things that don't matter while derailing important projects. I realized I don't need to care about my work to collect paycheck, so I just avoid working with him, and if that's unavoidable, I make sure to write down my concerns, and have a proof that "the team's decision was different from what I suggested"
    • tejaskumar_ 13 hours ago |
      This, exactly. Glad this point came across clearly and power to you!
    • blitzar 13 hours ago |
      he's just not that into you
      • tejaskumar_ 13 hours ago |
        they're*
  • mkmk 13 hours ago |
    On the practical side of things, one important behavior that I see people frequently forget is the importance of following up. This is probably the biggest differentiator between relationships that languish in the early stages, versus those that progress along the author’s continuum.

    It’s always a bit strange when you only hear from people once every few years, just as they need an intro or career advice or whatever- the beginning of those conversations is usually a bit of sheepish catch-up on what happened after you last spoke with them. Similarly, there have been times when I have felt like a dope after realizing that I failed to follow up myself after a call, and am again reaching out for another reason.

    However, when you follow up with someone as simple as “Thanks for connecting me with so and so, we had a great chat” or “I tried that thing you suggested, here’s how it worked out”, you build mutual trust and enthusiasm for a successful outcome to the conversation you had. It’s a genuine and thoughtful way to grow your relationship.

    • jameshush 13 hours ago |
      I'll add to this: If you want to practice following up but are afraid of "bugging" someone, start by wishing 1-3 people happy birthday every day. I put every person I know birthday on one giant Google calendar and wish people happy every day. It's a super easy way to at least say "hi" to someone once a year.
      • tejaskumar_ 13 hours ago |
        I love this.
      • sfink 10 hours ago |
        I tried this, but it didn't work very well for me. Maybe I was just catching people at a bad time? They'd always brush me off with some version of

          "uh, it isn't my birthday"
        
          "you've said that to me every day for a week, please stop"
        
          "stay away from me".
        
        What could I be doing wrong? Am I just choosing the wrong people to try to befriend?
        • tejaskumar_ 8 hours ago |
          I think you might be choosing the wrong people. :grimacing:
        • BlueTemplar 7 hours ago |
          > "you've said that to me every day for a week, please stop"

          Did you, or didn't you ??

    • blitzar 13 hours ago |
      > bit strange when you only hear from people once every few years, just as they need an intro or career advice or whatever

      This might out me as a psycopath, however, cut to the f'ing chase. If it is a transactional conversation don't insult my intelligence by pretending that it isn't. Obvioulsy this can create a problem as I tend towards "Do unto others as you would have them do unto you".

      If something is within my means and the person hasn't made it onto my shit list I love to help out, it's what makes getting up in the morning worth while. Unfortunately we are all far more powerless than anyone can imagine and actually being able to do more than point people in the right direction, offer advice or just talk to someone is incredibly rare.

      • tejaskumar_ 13 hours ago |
        You're not a psychopath: I feel the same. However I still value showing them honor so I often deal with them with more kindness externally than I feel internally, recognizing my internal feeling is my own issue not theirs.
      • anal_reactor 12 hours ago |
        > Obvioulsy this can create a problem as I tend towards "Do unto others as you would have them do unto you".

        The fact that most people enjoy exactly the opposite of what I do was revolutionary to me, really explained a lot, and allowed me to navigate social interactions better.

        Having said this, I don't see the ROI on pleasing people I don't like. I try to gauge whether someone has the same vibe as I do, and if that's not the case, then I'll be polite but that's it.

        • tejaskumar_ 12 hours ago |
          What are some primary reasons you don't like some people? Is it just a vibe mismatch like the chemical reactions the article suggests?
          • anal_reactor 11 hours ago |
            First, most common mismatch: different goals. The things I'm trying to achieve are not the things someone else is trying to achieve, which makes cooperation difficult. Or we might be trying to achieve the same thing, effectively competing for the same resources.

            Second, less common but still common mismatch: different emotional responses. If an event happens and I react in way A while the other person reacts in way B, either of us needs to suppress the emotional reaction, which is exhausting. I'm not willing to do that, unless genuineness is not expected by definition (at work, at family reunion).

            • tejaskumar_ 11 hours ago |
              I love how self-aware you are about this. Honestly if I encounter the first mismatch I tend to operate just like you: will honor the person but also move away and towards my goal. Thanks for sharing!
      • polygotdomain 11 hours ago |
        Psychopath? No. But it's also not insulting their intelligence by having that little catch up. You're asking someone for something that they don't have to do for you. Showing up in their inbox saying "Give me something" might seem to you like you're being concise and to the point, but to the person reading it, there's not much motivation for why they should give you that thing you need.

        The catchup, as mundane and obvious as it is, at least signals to the person that you see some value in them and value your relationship, even if it's transactional in nature. Does it need to go on for paragraphs or multiple emails back and forth? Absolutely not, but having some lead in makes it less like you're only concerned about what you can get from the person.

        Would you rather a waiter just come up to your table and say "Order!?" or have a little bit of pleasantries before asking what you'd like to eat. There's no more transactional relationship than a diner and a waiter, but most people would prefer the latter.

        • tejaskumar_ 11 hours ago |
          This also varies a lot across cultures: in Germany, people actually expect waiters to show up and say "Order?" and sometimes get irritated when they're overly bubbly. In the USA, the opposite is expected.
          • BobaFloutist 8 hours ago |
            Right, it's about showing that you respect the social and cultural expectation, not about the specific expectation.

            Some people have a very hard time adapting or accepting different cultural expectations, and their world is necessarily narrowed. It always makes sense logically, "Why should I have to play these games to show that I mean well, people should judge me by my more meaningful actions" but another way of looking at it is it's not worth it to them to make the microscopic effort to communicate willingness. If they're not willing to make even that little effort to make communication easier, what else are they unwilling to do?

            • tejaskumar_ 8 hours ago |
              Yeah, strong agree.
        • the_snooze 11 hours ago |
          Those pleasantries also keep the door open for more interactions. If you ask someone for help, being sociable will make them feel at ease and more open to asking your insights too, and that's a win-win for everyone. And really, that's how personal and professional networks are formed: through small gestures you do consistently over time, you build up comfortable interactions with the people around you.
      • LoganDark 11 hours ago |
        I nearly lol'd at the people immediately jumping to "you're not a psychopath", as if that's a bad thing. Psychopathy can be essentially the selective inhibition of empathy (not to be confused with a total lack of empathy as in ASPD). If you choose not to feel empathy for people who are trying to small-talk you then that could technically be called psychopathy. And also a relatively common symptom of autism! (I, also, hate small talk in many transactional conversations, and am autistic.)
        • tejaskumar_ 11 hours ago |
          This isn't entirely accurate. Psychopathy involves impaired affective (emotional) empathy as a core trait, while cognitive empathy remains intact or can even be enhanced. This is slightly different from autism, which typically shows impaired cognitive empathy but intact affective empathy.

          Psychopathy is not about choosing not to feel empathy - it's a neurodevelopmental disorder characterized by persistent deficits in emotional responsiveness and empathic concern for others (meaning they can't). -"opathy" is usually a disorder outside of one's control.

          • LoganDark 11 hours ago |
            I think you might have run into the exact thing I put in my comment: "not to be confused with ASPD", which is also sometimes called sociopathy. I use psychopathy and sociopathy differently (such that psychopathy is chosen while sociopathy is inherent) and choices like these can be an autistic trait. I'm not talking about empathic struggles, but rather a choice not to care too much about someone's emotions in a particular context. I don't know how to square these with the commonly accepted definitions because the commonly accepted definitions are kind of ridiculous (the terms psychopathy, sociopathy, and ASPD are collectively sort of ambiguous because they all each mean everything somehow; nearly everyone is confused about them in some way).

            This is why I said psychopathy "can be" the selective inhibition of empathy, because by some definitions that's what it is. Other definitions like yours essentially define it as what I call sociopathy (simply being without empathy in the first place). I don't claim my definition to be the only definition because psychopathy can sort of mean either thing depending on who you ask, but I use my definition just for the sake of argument.

            • tejaskumar_ 10 hours ago |
              Heard! Sorry if I came across as combative! I spent way too much time around clinicians and tend to stick to formal definitions a little too much.
              • LoganDark 10 hours ago |
                The thing about psychopathy sort of being defined either way depending on who you ask is that we don't necessarily know for sure which definition is right anymore. They're essentially both "correct in a way". The term also has a somewhat muddied history that makes it difficult to figure out what it was truly originally supposed to mean, so we don't even know which definition today is supposed to be the right one.
      • bityard 9 hours ago |
        I get it, as engineers we value efficiency and truth above almost everything else. But most people are not like us.

        They want to be appreciated, acknowledged, and seen above almost everything else. If you call up an old acquaintance and start the conversation by asking if they know of any job openings, you will be seen as someone who only values what they can DO for you, instead of who are they ARE to you. Nobody likes being a tool, they like being a friend, and like feeling that they are doing something good for someone that likes them for who they are.

        Now, we ALL know that the call out of the blue to catch up often has an ulterior motive but it's polite (and necessary) to at least PRETEND that the ask is not the main reason you called.

        • tejaskumar_ 8 hours ago |
          Exactly. Humans are so much more irrational and illogical than the machines we know. And this is a feature, not a bug.
          • 01HNNWZ0MV43FF 7 hours ago |
            Nit: If it's irrational and it works, it's not irrational
          • Vampiero 3 hours ago |
            It's a feature if you're neurotypical
        • Aeolun 8 hours ago |
          You don't even have to pretend that the ask is not the main reason you called. Of course you call me because you need something, I do this too.

          But if you called, and you are not even slightly interested in catching up, that just makes you a rude ass.

      • BobaFloutist 8 hours ago |
        One of the benefits of playing the game is signaling that you're willing to follow norms even if they don't directly benefit you or make sense to you. Someone refusing to play along with anything that doesn't immediately make sense to them or reasonate with them is a yellow flag, since it shows that they don't value the social contract and aren't willing to humble themselves or make other people the priority.

        We're social animals, and when people overtly signal that they're disinterested in the existing paradigm, they're communicating that they're going to be exhausting to interact with, since you're going to have to explain and justify every individual thing you want out of them that they don't already understand, and they'll never just go along with things for the sake of others.

        • tejaskumar_ 8 hours ago |
          I know a few people like this and can confirm: they're extremely difficult to be around and take pride in it, feeling great about being "free thinkers" and breaking from the "herd mentality".

          This I feel is unfortunately counter to the design of humankind, where we are—as you said—social animals and the only way to change for the better—at a species level—is to change together.

          • whatshisface 8 hours ago |
            Isn't that basis for criticism a little broad? It sounds like you're saying that vegetarianism, every religion, and a higher than average scrupulousness towards not littering are in the same category as picking your nose during a one on one.
            • tejaskumar_ 7 hours ago |
              I don't think so: those are strong convictions that people have according to their value system and moral code and it's their right to have them. I'm not talking about that at all. To me, those are "closed handed" issues: we respect them without negotiation.

              I'm talking about "open handed" issues where people tend to debate and negotiate: preferences, not convictions—if 3/4 friends want to go get a sandwich, but 1/4 insists on either salad or "go without me", this can be taxing on the relationship—especially if they also are usually open to sandwiches and have no strong conviction against it.

            • BobaFloutist 6 hours ago |
              Do you find that vegetarians, the religious, and people that are mindful about littering frequently take vocal pride in being "free thinkers"?
              • tejaskumar_ 6 hours ago |
                The ones that I know don't, but I'm sure some do. Either way, these aren't the people I'm talking about.
    • tejaskumar_ 13 hours ago |
      I love this very much and strongly agree: I hate receiving those sheepish catch ups, especially when I anticipate an ask coming. In fact, if I sense I want to make an ask but I haven't spoken with someone in a long time, I just won't ask them for the thing because we don't have that context/rapport yet: it's a way of honoring them.

      Continuing to make it practical, one thing that has served me well was to maintain a list of friends (I still do this) and text them at least once every day just following up or checking in. Some like it, some don't. For those that don't, that's their choice. The topics around abandoning lost causes kind of apply there: not that these people are lost causes, but daily checkins are. That's okay, to each their own. :)

      • carlosjobim 12 hours ago |
        > an ask

        I only see people writing this here in HN. Is it some expression from old that has been revived or is it some activist thing?

        • tejaskumar_ 12 hours ago |
          It's just shorthand for when people want to ask for things, common among investors (so, YC/HN).
          • hollerith 11 hours ago |
            So a request, then.
            • tejaskumar_ 11 hours ago |
              yes
            • smcin 11 hours ago |
              It's techspeak for 'a request'.
              • caseyohara 11 hours ago |
                I find it interesting that techspeak has a way of turning verbs into nouns. Ask, invite, compute.
                • LoganDark 10 hours ago |
                  Is "an invite" techspeak?
                  • carlosjobim an hour ago |
                    The proper word is "invitation".
                • tayo42 10 hours ago |
                  I thought it's corporate America jargon
                  • caseyohara 7 hours ago |
                    Technologists seem to have a special proclivity for linguistic nominalization (functional transformation of a verb or adjective into a noun).

                    Examples: build, patch, commit, deploy, sync, mock, update, upgrade, deliverable, standup, kickoff, resolve, retry. There are probably many more.

        • aragonite 9 hours ago |
          OED added this use of "ask" (as in a big/huge ask) in 2005 and said it's originally Australian.

          https://english.stackexchange.com/a/111601

    • lovich 13 hours ago |
      Relationships are like a garden, they require continual, repeated effort to maintain.

      It doesn’t need to be an onerous amount of effort, but reaching out to people to shoot the shit once even a year is often enough to maintain the relationship for professional networks at least.

      In software we have an unfortunate amount of people who don’t value social connections at all so we end up with a large tranche of people who can’t get past the “but why would I talk to them without a specific reason?” argument and then lament why all of their relationships end up transactional, or even better lament why no one will help them specifically because all their relationships are transactional and they aren’t offering anything of value

      • tejaskumar_ 13 hours ago |
        Love this. Thank you for posting it!
      • eleveriven 13 hours ago |
        Relationships really are like a garden—if you don’t tend to them, they wither
      • impendia 12 hours ago |
        I think this is tricky.

        I'm someone who very highly values social connections, but finds it a little bit awkward to just "shoot the shit". I really enjoy interacting with people based on shared experiences, of whatever type -- but as you say, many people really enjoy interactions which are lower-key.

        You're not wrong, but interacting with others on their terms rather than yours can be a bit challenging at times, and easy to get wrong.

        • tejaskumar_ 12 hours ago |
          The cool thing is though that the real ones will have grace when either side gets it wrong, and the others won't.
      • the_snooze 11 hours ago |
        >In software we have an unfortunate amount of people who don’t value social connections at all so we end up with a large tranche of people who can’t get past the “but why would I talk to them without a specific reason?” argument and then lament why all of their relationships end up transactional, or even better lament why no one will help them specifically because all their relationships are transactional and they aren’t offering anything of value

        Yup, you get a lot of people complaining about the pointlessness of small talk, but the reality is that small talk is social glue. People want to work with people they like, and you only get that by having some level of casual ease with one another. Being 100% business all the time is the opposite of casual ease.

        • tejaskumar_ 11 hours ago |
          +100 to this.
        • ghaff 10 hours ago |
          Post a longtime job out of grad school via on-campus interview (which is a bit of an irrelevant story itself), every other of my (few) jobs were through a professional network. Nothing formal, but people I ran into and maintained some connection with. I know there are a lot of people who (at least until recently) are they just ping a recruiter and get offers dropped in their lap. Or who are deeply resentful that it seems like "who you know" is the modus operandi for some. But without being anything like deliberate or cynical about the whole thing, it worked for me.
        • lukan 8 hours ago |
          "Yup, you get a lot of people complaining about the pointlessness of small talk, but the reality is that small talk is social glue."

          Only with some people. Trying to do smalltalk with me, will not make me your friend. I simply hate smalltalk. (Talking unimportant things for the sake of talking)

          But there are a million of other interesting non buisness things I am willing to talk about at length. I also like to joke around and be silly. But that requires a connection, you won't get with me while talking about the weather. And I know many people are like me, most just adopted to "like" smalltalk, as they think this is the way it has to be.

          • lovich 8 hours ago |
            Small talk doesn’t need to be about the weather as the trope goes.

            It can be as simple as “hey have you seen {shared colleague} recently?” Or “Hey man, you get into any new hobbies recently?”, or “I’ve been dabbling in {x} tech, have you done anything like it or are could recommend an alternative based on {personal information you got from collaborating with this person}”

            The main point in making is that you need to continue in performing these relationship maintaining activities _before_ you need said persons help.

            For the extremely oblivious who haven’t researched any game theory but know some comp sci, imagine that relationships with all other humans needed regular mechanical Turk transactions with yourself or they will be identified as high risk groups that shouldn’t be afforded any leeway.

            • lukan 8 hours ago |
              "The main point in making is that you need to continue in performing these relationship maintaining activities _before_ you need said persons help."

              Well, but I am quite good in determining if another person is just trying to be (fake) friendly, so they can get my help later and I am not interested in that and smalltalk won't create that bond for me. I am interested in genuine connections.

              So if someone asks this question "Hey man, you get into any new hobbies recently" and is actually interested in my response - then this is simply not smalltalk anymore by my definition. And I gladly answer. And maybe form a bond. And of course help each other later.

              But if I feel, it is just a mechanical and calculated approach to bond with me, well, no thank you. But I also help people without doing smalltalk if I can.

              • tejaskumar_ 7 hours ago |
                I fully agree with this.
              • lovich 7 hours ago |
                > Well, but I am quite good in determining if another person is just trying to be (fake) friendly, so they can get my help later and I am not interested in that and smalltalk won't create that bond for me. I am interested in genuine connections.

                Can I presume that this is the burner account of some particular billionaire if you are that good at recognizing the social situations?

              • Agentus 6 hours ago |
                small talk isnt pointless if done with an aim. this video help explains that https://www.youtube.com/watch?v=Hw5CPtEyedU. seduction as applied to conversation.

                also rather mundane conversation can be fun if done in the right manner. this video talks more on the right manner: https://www.youtube.com/watch?v=IRG-YubP1rw

            • BlueTemplar 7 hours ago |
              Small talk probably doesn't even need to be "talk", a consider the (in/)famous example of asking for a cigarette lighter.
        • 01HNNWZ0MV43FF 7 hours ago |
          It might be the depression talking, but I think in truth I don't want to like people.

          I'm not playing a strong Devil's Advocate for this thread, my comments are explanations and not excuses - I just don't like people, and I would need to be convinced that relationships are worth having, before I cared about how to have them. If I wanted lots of platonic business relationships I would be interested in how to have them.

          • tejaskumar_ 7 hours ago |
            If it's not too personal—why do you not want to like people?
      • Agentus 10 hours ago |
        yeah i switched from business to software engineering, and it felt like an sysphean task to develop and keep relationships up in this new hemisphere. thought it was just me but didnt really have that issue with business people. in software it feels like the relationship halflife is accelerated. wonder how to get around that issue with people you literally have to strong arm the social stuff for them. i know doing computer gaming socials and having mutually overlapping projects can help be temporary glue but beyond that, trying to muster things up continues to be a struggle at least with a large portion of the software community. whats the secret to effortless networking and convincing introverts to so social stuff that they are repelled to doing.
        • tejaskumar_ 8 hours ago |
          I don't know, this sounds a bit like trying to fit a square peg into a round hole. Why not go find extroverts instead?
      • beryilma 10 hours ago |
        > because all their relationships are transactional and they aren’t offering anything of value

        Why is a transactional relationship considered bad? And why would one consider a transactional relationship as something not offering value?

        I don't like small talk, but if I like the person I would try to help them anyway with their transactional request, with the expectation that I might have a similar transactional request at some point in the future. If the relationship is equally transactional in both directions, I don't see a problem with that.

        • impendia 10 hours ago |
          I am an academic mathematician, and one thing I love about our culture is that transactional relationships are considered perfectly okay.

          I can invite a colleague at another university, whom I might consider an old friend even though I haven't spoken to them in ages -- to come give a talk in my department. Very often they'll agree to come; we'll roll out the red carpet for them, and they and I will have a wonderful time.

          That said, this is far from universal in academia, and many academics do enjoy small talk and prefer to keep in touch regularly.

          I don't think any sort of relationship can be called "bad" or "good" in the abstract -- but a lot of people consider transactional relationships "bad" in the sense that they don't like them. And, if you want to build relationships with people, often you have to do it on their terms, or at least try to meet them halfway.

          • Aurornis 8 hours ago |
            > I can invite a colleague at another university, whom I might consider an old friend even though I haven't spoken to them in ages -- to come give a talk in my department. Very often they'll agree to come; we'll roll out the red carpet for them, and they and I will have a wonderful time.

            You're giving the person an opportunity in this case. You're also rolling out the red carpet to make it good for them.

            Usually when people talk about transactional relationships, it means they only call on you when they need something from you. For example, calling someone up every 5 years when you need a referral or you want them to solve a problem for you.

          • lovich 8 hours ago |
            Transactional relationships are completely fine, and personally I prefer them in the work space.

            I was commenting on people who’s behavior creates transactional relationships when they wanted something with a deeper interpersonal relationships, and people whose behavior causes transactional relationships but also have nothing of value to make the transaction worth it.

            If a billionaire calls me up once every five years for a favor but pays me a couple of million for it, I’ll take the call any day.

            If someone I met at college a few times calls me up once every few years when they got laid off and only are talking to me for a reference but are never in a position to to help me, what reason do I have to help them other than a feeling of charity?

            I guess I’m saying you shouldn’t treat others as impersonal machines to be manipulated unless you are ok with that same behavior being turned back on yourself.

            • tejaskumar_ 8 hours ago |
              > I guess I’m saying you shouldn’t treat others as impersonal machines to be manipulated unless you are ok with that same behavior being turned back on yourself.

              This! However if you'll allow me—I think it's worth saying we shouldn’t treat others as impersonal machines to be manipulated _at all_ because we're never really okay with that same behavior being given back to us because of millenia of social, communal evolution.

              • lovich 6 hours ago |
                >This! However if you'll allow me—I think it's worth saying we shouldn’t treat others as impersonal machines to be manipulated _at all_ because we're never really okay with that same behavior being given back to us because of millenia of social, communal evolution.

                That’s an argument I think I agree with but am not ready to defend tonight.

                It’s much easier to defend the point that if you treat me solely as a resource to be exploited then you shouldn’t be surprised if others or myself treat you solely as a resource to be exploited

        • ghaff 10 hours ago |
          If you "like" a person, it's probably not really a transactional relationship. "Hi, I'm one of the 100K alumni who went to the same school as you did, can we do coffee?" is.
          • beryilma 8 hours ago |
            >> "Hi, I'm one of the 100K alumni who went to the same school as you did, can we do coffee?" is

            I have absolutely gotten similar requests from students through my Alumni organization and have accepted them in the past. I don't see a problem here.

            Here is a direct quote from a request that I have accepted in the past(redacted a little): "Hi <name>, I am a MS in CS student at <university> graduating in spring '25 and I saw your profile on <university>'s alumni page. I'm pursuing a career in software engineering and I'm wondering if we can connect and chat sometime about your career and the culture at <company>."

        • jabroni_salad 8 hours ago |
          It's only bad if one of the parties doesn't understand that it is transactional. When you succeed you might find that some people you thought you were just trading with feel betrayed in some way.
        • Aurornis 8 hours ago |
          Because in transactional relationships the other person only shows up when they need something and then they disappear again until the next time they need something from you.

          Transactional relationships are fine if that's the deal up front. I have a lot of transactional relationships with freelancers, contractors, and repair people. I call them up needing something and I'm going to pay them for it. The transaction.

          I dislike transactional relationships when they're disguised as personal connections or friendships. People who pretend to want to get to know you, but they really just want to be able to call on you when they need something from you. Often when you call on them for something they're nowhere to be found.

          • tejaskumar_ 8 hours ago |
            This. It's the deceit that's hurtful, not the transactional relationship itself.
        • lovich 8 hours ago |
          You only quoted a portion of my sentence.

          Transactional relationships can be fine if both parties are on with it, but you actually need to bring something of value.

          If you and I have a fully transactional relationship, then why would I do anything for you if you won’t/can’t do anything for me?

    • ChrisMarshallNY 13 hours ago |
      Very good point.

      What's the old saying "A friend in need, is a friend, indeed."?

      I like to have personal relationships, as opposed to corporate ones.

      Funny story: During the 1990s, my direct boss was a fairly low-key Japanese man. I really liked him. He was a marketing type, so we didn't really have a technical basis for our relationship. He was a decent chap, and I happily followed his orders. In return, he gave me a great deal of agency.

      After he returned to Japan, we'd run into each other, from time to time, and it was always a warm, effusive greeting.

      Years later, he was the Chairman of the Board of the corporation. I never leveraged the relationship, but my team was always treated well, at our level. We were a small technical team, and it would have been inappropriate to focus on us too much. I had very little ambition to go much higher up the corporate food chain, so all was fine. Once, he made a visit to our office (the US branch). It was a really big deal, and people were snapping to attention all over the building.

      He dropped by my tiny little office, to say hi. It was really amusing, to see the puzzled expressions on all the corporate bigwigs in his entourage.

      • tejaskumar_ 13 hours ago |
        Hahaha, what a lovely story! Really shows what happens when we engage as _people_, not _opportunities_.
        • ghaff 10 hours ago |
          This is a lot of the misunderstanding around "networking" you see in discussions. A lot of tech people see it as an unwelcome task/burden. Whereas, it should be generally viewed as a pleasurable opportunity to just get to know people who may (or may not) be useful at some point in the future.
          • tejaskumar_ 9 hours ago |
            My theory is that that term has this reputation because it is somewhat dehumanized: you _talk_ to people, you _network_ with opportunities.
          • Aurornis 8 hours ago |
            I think this happens because networking is always proposed as a way out of a bad career situation. Someone complains online about lack of opportunities then commenters come along to parrot networking as a solution. It sounds like a task you do for career gain.

            I have another theory that this creates a lot of rebound anger at the idea of networking. When I was doing mentoring (external to my company, people I didn't work with) I spent a depressing amount of time convincing young engineers that it was a bad idea to burn bridges as they left a company. Way too many people are enamored with the idea of ghosting their job or telling off their coworkers on the way out the door. It takes some convincing to get them to realize that leaving a bad impression on an entire office of people is the fastest way to poison their potential network. Nobody will want to refer you for future jobs if you're a jerk in your final days.

          • 01HNNWZ0MV43FF 7 hours ago |
            I'm not used to putting effort into friendships, so it does sound like an unwelcome task.

            And it sounds phony, since I have never put effort before. If I have to put effort then am I not faking it?

            • tejaskumar_ 7 hours ago |
              I'm not sure I understand this: do you mean you don't put in effort, or you do but the effort doesn't _feel_ like work?
            • ChrisMarshallNY 7 hours ago |
              I'm "on the spectrum," so human relationships are a bit foreign to me. I'd make a great hermit.

              Pretty much every relationship I have "doesn't come natural." I need to put conscious effort into every one.

              I have also been involved in an organization, for most of my adult life, that has been instrumental, in helping to force me to have relationships with others, and it has taught me to be a good friend, and has given me good friends.

              I'm not really into "transactional" relationships. In many cases, the extent of our relationship is only where we need to work with each other. I don't need to be their buddy, but, in the context of our work, I have found that it helps me to develop a true interest in the other person.

              In my experience, I have realized that I'm actually a "people person." I really like people, and have found great utility, in ignoring my prejudices, and actually finding out a lot about the others in my life.

              • zafka 3 hours ago |
                I really identify with your last sentence! Well actually your whole comment.
            • throwaway14356 5 minutes ago |
              minimal effort can be fun. you cam always think of people as specialized tools with needs. if you get a good idea about both and refresh it periodically you are done. If you document enough you will be able to satisfy some needs, sometimes with very little effort. They will remember they owe you and love to elaborate about what else they need. Listen and move on. fill up the rolodex
          • digging 4 hours ago |
            I think the misunderstanding, in fact, is in reverse, demonstrated by the above comment. The networking required for career growth is, for many people, never going to pleasurable.

            My social circles don't have much overlap with, for example, startup founders. Developing personal relationships in my network is not likely to ever benefit my career growth. When people give the advice to "network" to enable my career growth, the people who would be most helpful tend not to have much in common with me, and building relationships with them often means not being true to myself, or even hiding myself.

            It isn't enough to simply build relationships or even be good at building relationships. Mostly, one needs to buy goodwill from those people who actually have power to help you.

            • tuna74 3 hours ago |
              This was a really insightful comment!
      • gadders 10 hours ago |
        A similar thing happened to me recently. A chap I knew at a previous bank when I was an AVP and he was a VP is now on the board of my (very large multinational) company.

        When we caught up it was nice to see that he was exactly the same, and remembered me and said hello.

        • tejaskumar_ 10 hours ago |
          These people are the real MVPs.
      • impute 8 hours ago |
        How did you "run into each other, from time to time"?

        This seems to be the key part. There's research that shows that relationships are built via multiple, random encounters. Do you think he still would have dropped by your office if you hadn't had these run ins?

        • ChrisMarshallNY 7 hours ago |
          I would go to Tokyo, once or thrice a year. Long trip. I don't really miss it.

          We'd usually run into each other at the train station, or in the corridors of the meeting room floor.

          Our meets were always quite brief and serendipitous. We were in very different orbits.

    • jjice 12 hours ago |
      Does anyone have any practical advice to keeping up with former remote coworkers?

      My last job was remote with some fantastic people, but as time has passed and the company hasn't done incredibly well, people have scattered (including myself) and I've found it tricky to keep in touch. I'll video chat with some of them once every few months online, but I only have contact with some of them this way.

      For others, it feels like the best contact I have is LinkedIn messages. It's usually a quick exchange about how they've been, if they've been up to anything interesting, how the kids are, and how work is - but it's all fairly brief.

      Maybe that's fine? Would love to hear if others have better ways to keep in touch with people they enjoyed their time with, but no longer see on a regular basis or live anywhere near.

      • tejaskumar_ 12 hours ago |
        What works for me is overt intentionality: I just tell them I'd like to continue to keep in touch with them and ask if it's okay if I sporadically text them somewhat regularly. Some folks have said outright no and that's fine, it's their choice, but others (most of them mentioned in my essay) have said yes and it's a really beautiful arrangement. Sometimes if they don't hear from me, they now proactively reach out.
        • jjice 11 hours ago |
          That's a great point! I find that it's easy (for myself, at least) to gloss over the simplest and straight forward path for communication! It's always easier to be direct. I appreciate the advice!
      • williamdclt 10 hours ago |
        It's a hard one. If you lived nearby, I'd say that meeting up for lunch or a drink is unbeatable.

        Maybe ask for their help or opinion on stuff you encounter? Whether it's technical problems, interpersonal stuff, personal musings about the industry... once every few months is probably enough, you don't have to stick to professional topics but that's probably a good way to start!

      • JTyQZSnP3cQGa8B 9 hours ago |
        People hate LinkedIn but it's my solution. I only "follow" former coworkers and ask how they are doing once in a while, and sometimes to have lunch at noon.

        LinkedIn sucks unless you you restrict yourself to coworkers and IRL friends.

      • HeyLaughingBoy 6 hours ago |
        I tend to use LinkedIn for that. It's fairly asynchronous and not too "in your face." I used to roll my eyes at their anniversary reminders, but then I realized it was a great opportunity to find out how someone was doing and just do a brief keep in touch kinda thing.
        • tejaskumar_ 6 hours ago |
          Hey, this is actually a really good idea!
    • gadders 11 hours ago |
      The other thing you can do is "Hey, I remember when we spoke you were interested in XX. I just found this article on it that I thought you might find interesting."

      It's a tiny favour, but it also shows you listened to the other person.

      • tejaskumar_ 10 hours ago |
        Love this!
  • MrMcCall 13 hours ago |
    I only skimmed it, but the framework is pretty sound, aside from the fact that what should be the focal point

      Love your neighbor as yourself
    
    seems to be buried at the end, so it doesn't look like he really takes that teaching to heart. I hope I'm wrong about this.

    Still, it's better than anything else I've seen on here in terms of group dynamics. It's a good step in right direction in this fraught world.

    ETA: And his tech skills are legit. I've been on the internet since before HTML, and his site is very well done. And his smile does not betray any negativity, so he looks like a legitimately good human being. I'm rarely impressed, but am with his site.

    • tejaskumar_ 13 hours ago |
      I also hope you're wrong about this, but there's no way for me to know other than what my peers say (https://x.com/kilianvalkhof/status/1864284445584261163).
      • MrMcCall 13 hours ago |
        We can know the truth of anything, most especially ourselves, as that truth is essential to our spiritual grown. As Rumi says, "The Way goes in."

        Just before seeing your reply, I had just edited my comment to add my appreciation of your site and visage. In my experience, a person can't fake a smile like yours. People dealing with physical hardship often become close with our Creator, and are then filled with the light of love's radiance.

        My blessing has been poverty and learning how to love God and others with all my heart. If that interests you, you can read my comment history and see if you find anything to take inspiration from. Or even contact me.

        The Greatest Command(ment) is my family's North Star.

        Peace be with you, and may your joy and success be neverending.

        I am at your service. We love you.

  • ztlasg 13 hours ago |
    I've no idea what to take from this. Large parts sound like carefully planned entryism: Identify the gatekeepers, if they reject you, move on.

    The situation where the gatekeepers do let you in but their gatekeeping is not apparent until years later is not mentioned.

    Providing excellent work is not mentioned.

    Given the political state of software "development", the poster might be on to something, but it is hard to find any concrete advice.

    • tejaskumar_ 13 hours ago |
      I apologize. This is good feedback for follow-up work though. Thank you!
    • whiplash451 12 hours ago |
      Hard disagree. I found the post inspiring and practical -- and have 15+ years of management in tech. Keep it up, Tejas!
      • tejaskumar_ 11 hours ago |
        Hey, thanks @whiplash451!
  • whiplash451 12 hours ago |
    This is one of the most inspiring and useful read I have come across on this topic in several years. Thanks for sharing!
    • tejaskumar_ 11 hours ago |
      I'm glad it was helpful!
  • fredtalty5 12 hours ago |
    Growing professional relationships is all about being genuine and consistent. Start by offering value, whether that’s through helpful advice, sharing resources, or simply being supportive. Make an effort to stay in touch regularly, whether through social media, emails, or even in-person meetups. Don’t be afraid to ask questions and show interest in others’ work or experiences. Building trust over time and being reliable is key to turning these connections into strong, lasting relationships.
    • mihaic 12 hours ago |
      This type of advice only works in the right environments, of which most countries or social groups don't seem to fall into.

      I do agree with most of it, but you really need to make sure you're the in right environments before putting in the effort.

      • tejaskumar_ 12 hours ago |
        And sensing early when the environments are wrong and aborting sooner rather than later.
  • njarboe 11 hours ago |
    It is nice if your profession has a yearly conference that most people go to. It is a place and time designated to see those colleagues in person and strengthen/maintain relationships.
  • that_guy_iain 11 hours ago |
    I find this quite funny, I've worked with this author at a company and the stories of his behaviour to other coworkers there make my WTF collection. So to find him talking about growing professional relationships either means he's made massive strides in his behaviour or it's a lot of nonsense.

    This is the one I always tell people when I explain how WTF IT can be, I wasn't there for it, but it was retold with the author in the room laughing about it. A female coworker joined and on her first day he went up to her and said "You know you're a slut, right?" And there were tons of stories of him saying the craziest of shit.

    That company had serious culture problems, from a CTO who would take his anger out on juniors, demand complete nonsense that made no technical sense, and a revolving door of employees who were leaving because of the CTO or Tejas.

    Funny enough, in my personal opinion, Tejas was always well-meaning and rather friendly he just would say the weirdest of shit ever.

    • tejaskumar_ 11 hours ago |
      Iain, nice to hear from you after all these years!

      I still say the weirdest shit ever, but now more in line with my value of honoring people above all else. I indeed, by the grace of God, have made massive strides in my behavior thanks to friends like Gabe Greenberg from G2i.co (where I worked some time ago) and others.

      I also talk about our shared company where we worked together and the toxic environment in this podcast: https://youtu.be/muS-wQP2lV4?si=XIVpuzc6TzsLUvpp&t=852 if you're interested to catch up a bit.

      • trogdor 9 hours ago |
        Your response to Iain suggests that his account of your interaction with a new female colleague (“You know you're a slut, right?") is generally accurate.

        Do you really think of that as “saying the weirdest shit ever”? Most people I know would call it overt sexual harassment.

        I’m struggling to understand how you could have thought that was acceptable conduct.

        What am I missing?

        • anthonyc 9 hours ago |
          I hate to pile on, but I listened to the podcast OP linked above. It doesn't make the situation sound any better. It is worse, actually. OP is tone deaf going on this podcast talking about the toxic, racist, misogynistic culture with seemingly no awareness of his contribution to it.
          • that_guy_iain 9 hours ago |
            I think his experience of racism and "shitboy" may have desensitised him to the whole thing. He was there for years before I joined and honestly, it was meant to be better then and had a bunch of work on the culture but it was still pretty shitty.

            I remember once I semi-joked "You guys talk about a culture problem in IT, it sounds like you have a Tejas problem" and he generally looked like he felt bad about it.

            • tejaskumar_ 8 hours ago |
              I did feel bad about it. I'm glad you said that, and I'm thankful for how it made me feel. It is exactly that feeling that continued to inspire growth and change. No doubt, I feel it again as people continue to pile on here. This is really good, because it will inspire even more growth, and more positive change.
              • trogdor 6 hours ago |
                I have to say, I like your attitude now. At least the way it comes across here.
                • tejaskumar_ 6 hours ago |
                  Thanks! I'm doing my best.
          • tejaskumar_ 8 hours ago |
            Thank you for this callout. I will re-listen, reflect, and grow from this. I will be better.
        • tejaskumar_ 8 hours ago |
          I don't remember his account ever happening, but I do see a younger version of me doing nonsense like that. I've done similar nonsense if I'm being fully honest.

          I also would call that overt sexual harassment and it is totally not OK. Unfortunately, the culture of the organization at the time made it seem OK to where I felt comfortable doing such nonsense. In fact, I have done similar nonsense to get approval from the coworkers there when I otherwise would not have.

          I knew it wasn't acceptable in the grand scheme of things, but my team accepting and approving of it (with laughter) was why I did many stupid things earlier in my career.

      • mung_daal 9 hours ago |
        everyone knows your game too bad it is a competition and your pitch is weak
    • askafriend 10 hours ago |
      > A female coworker joined and on her first day he went up to her and said "You know you're a slut, right?"

      Insane behavior. I'd have to think there's an underlying medical/mental condition here.

      • tejaskumar_ 8 hours ago |
        While I wouldn't put it past myself to have done something like that as a young fool, please do keep in mind the author of the comment didn't even see this happen.

        And yes, there are plenty medical and mental conditions there that I've spoken about at length, for example in https://www.youtube.com/live/B8e1r2L7iq8?si=pLccCEZ4nfABcs8z...

    • throwaway134543 9 hours ago |
      To clarify: you're saying the author (Tejas) himself walked up to a woman on her first day and called her a slut?
      • tejaskumar_ 8 hours ago |
        For what it's worth, I don't remember doing this but it's also not impossible given I was fairly foolish earlier in my career.
  • dennis_jeeves2 11 hours ago |
    Nearly every professional 'relationship' I've had has been transient after you stop working with them, with people completely failing to reciprocate even after multiple attempts to reach out.

    From talking to people I know that this experience is not unique to me, this appears to be the norm, may be it's the industry I work in : software development.

    • tejaskumar_ 10 hours ago |
      I'm sorry to hear that's your experience and hope this article helps that get a little better!
    • askafriend 10 hours ago |
      Allow me to be crude for a second: half the people in software are likely autistic so I'm not surprised they struggle with building or maintaining relationships.
      • dennis_jeeves2 8 hours ago |
        Yes, I did figure that out, they are idiot savants of sorts.
      • chefandy 6 hours ago |
        Some of the most loyal and connected colleagues I've had have been autists. I have a lot in my family so there's probably some amount of "safe person" vibes I give off, but in my experience, many autists realize the value of someone they can feel comfortable talking to and confiding in that can comfortably navigate social situations and professional communication. Lots of "I just don't understand why they reacted like that-- what's your take?" kind of conversations. Most of these folks have been younger than me, though, so there could well be some other cultural factor at play: some way that young people are getting different experiences/skills/comfort levels now, or maybe their interaction style/strategy will change as they get older?
      • mp05 3 hours ago |
        Honest question: has the software profession not been democratized to the point where "neurotypical" people have come to overtake these jobs from those stereotypical "basement dwellers"? Or would you argue that being on the autistic spectrum provides one with abilities that their unaffected counterparts cannot possess?
        • mrcptthrowaway an hour ago |
          Autistic people have bottom up processing. So when an autistic person gets into software engineering, it's likely that they have a "first principle" style of thinking.

          Many neurotypicals I see don't have that as their default processing mode. They can do it, but it's not their default.

          So what you get is something that you can see with blind people as well: they get better at hearing because they spend much more time with it compared to people that can see (except for musicians, etc.).

          Autistic software engineers spend a lot more time with bottom up style thinking (aka being detailed).

          I'm on the spectrum too, mostly a non-stereotypical representation.

      • mrcptthrowaway an hour ago |
        Yep, I thought this was a ridiculous statement. Then I got diagnosed in my mid thirties because of sleeping issues. My psychologist needed to evaluate everything about me and diagnosed me as autistic, despite not really having social issues that much right now (it's because the science of social skills is one of my special interests).
    • spiderfarmer 10 hours ago |
      It's not that I don’t want my private life to seep into work, it's that I don't want work to seep into my private life.

      So I don't need friends that are also colleagues or clients. I already have great friends. I'm a great colleague in every way possible, but I never feel the need to be anything more than that.

      For most people work / life balance is already tipping towards work. They want it to be the other way around.

      • chefandy 6 hours ago |
        When I've gotten friend from a job they stopped being mentally classified as a coworkers and started being classified as a friend I met at work. Aside from random bullshitting about shared experiences or whatever, I rarely felt compelled to discuss work with them any more than I did with other friends, and they can be really great at giving frank feedback when other coworkers might not have the guts. Unless there's a boss/subordinate relationship or a romantic connection, I've never seen or experienced any real problems or drama spring from workplace friendships.
    • dyauspitr 9 hours ago |
      I could never talk to my colleagues with the same abandon that I do with my friends. They’re always slightly at arms length to maintain decorum.
      • chefandy 6 hours ago |
        I think that's probably ideal as a default approach. In my experience, when it moves beyond that into friendship, it's pretty organic rather than a conscious change in approach.
  • reubenswartz 10 hours ago |
    It took me a long time to realize that conversations are the building blocks of relationships. Want a relationship? You need to have conversations.
    • tejaskumar_ 8 hours ago |
      Exactly. My relationships got so much better after learning to be better at conversation.
      • reubenswartz 6 hours ago |
        yes, and you don't have to keep in touch with everyone-- find the people you enjoy talking to, and just make a point to do it.
        • mettamage an hour ago |
          Huh, hadn't thought of it that clearly. Thanks!
  • nextworddev 9 hours ago |
    Don’t try to “network”. Try to “attract” instead. People are jaded af these days.
    • pphysch 9 hours ago |
      Isn't that just relying on others to establish connection first?
  • mung_daal 9 hours ago |
    evil people have to draw charts on how to interact with their minions rather than being an upstanding human being who has tried to read a few icelandic poems before...
    • tejaskumar_ 7 hours ago |
      what are you even saying
  • throwaway5752 4 hours ago |
    If you need to read something like this, consider it a mildly bad sign.

    If you think this transactionally, it may actively hurt your ability to build these relationships.

    Simply be nice, be on time, work hard. Treat everyone, boss, colleague or subordinate with high degree of respect. Remember that they are human beings and have families, and respect that. Consider everyone in your company as a member of a team working for a common goal, and presume positive intent. Treat competitors and vendors with respect and act ethically. Just have good manners and empathy, really. This is much better because it works universally, not just in professional relationships.

  • mrcptthrowaway an hour ago |
    > A lesson I learned from reading Mark Manson’s “Models” as an awkward stupid teenager who wanted to get girls is that the world is an abundant one full of all kinds of people: some who shun us, others who love us. When someone reveals that there’s no room for a relationship, they do us a huge favor and free us up to go pursue others who are open to it. I’ve seen great success in quickly being thankful for the data and moving on.

    Getting strong pickup artist vibes here. I needed that sort of knowledge too. Married nowadays, would've been single forever probably if I wouldn't have gone through that phase.

    It makes sense that you break social interactions down like this. This type of thinking flows from pickup.

    It also puts into context that you said stuff like "you know you're a slut" (which you don't remember doing but you mentioned having done similar enough things). It seems you mixed pickup with work. I was a high schooler when I learned it and did it solely outside of high school. So I wouldn't run into these things.