• baja_blast 12 hours ago |
    I still tip very generously for food delivery and table service but I will never tip a cashier at checkout and in fact I actually avoid stores that use the tip screen checkout system because I hate being guilt tripped when buying gum.
    • AnimalMuppet 11 hours ago |
      I'd really like a way to guilt trip the management at stores that do that, but I don't know how. They aren't there to confront - even if I threw a fit at the checkout line, the people responsible aren't the ones who are there.

      Maybe it needs to be at a shareholder meeting?

      • throwawaysleep 11 hours ago |
        There are far more egregious things to guilt trip shareholders meetings over if you are going for that.
      • sneak 11 hours ago |
        You communicate to management that you are unhappy with the business practices by not giving them revenue.
    • thih9 11 hours ago |
      Avoiding this practice completely might become more and more difficult, I’ve seen self checkout systems ask for extra money.
      • Animats 11 hours ago |
        Post pictures, please.
        • thih9 11 hours ago |
          • geodel 11 hours ago |
            Makes sense to me. Terminal maintenance, electricity all these cost add up. So tip is due. After all it is customers' responsibility to keep track all expenses business incur during course of its operations. Paying just listed price and taxes is so "heartless".
            • thih9 10 hours ago |
              I keep forgetting that listed prices, at least in the US, can be before tax.

              By contrast, in the EU prices are so transparent that whenever there is a sale (in person or online), the new price has to be accompanied with the lowest price from the last 30 days - so that the customer could check how big that sale really is.

      • unsnap_biceps 10 hours ago |
        There's a small deli near me that has a self checkout system and asks for a tip, but the tip goes to the kitchen making the food, so I do think that's fair enough in a tipping culture.

        Self checkout in a grocery asking for tips is a new level of dystopian though.

  • HumblyTossed 12 hours ago |
    People are getting nickel and dimed for everything and they just can't afford it anymore.
  • throwawaysleep 11 hours ago |
    Everyone wants a tip now, so what was previously an annoying but understandable practice for very service-oriented roles (where the service could dramatically change outcomes) morphed into an effective 20% sales tax on every human you interact with.

    I tip people who handle my exposed food and luggage. Nobody else.

    Given the anecdotes that few people tip for food delivery, I would be curious how much delivery costs vs eating out when factoring the 20% social tax.

  • WalterBright 11 hours ago |
    I wonder why the tipping conventional amount of 15% went to 20%?
    • datadrivenangel 11 hours ago |
      I assume because stripe and the other PoS providers somehow get a fraction of a fraction of the tips?
      • washadjeffmad 11 hours ago |
        Under the "it's not corporate greed causing inflation" topic, Patreon and other creator platforms have been on an aggressive campaign to push users to raise their prices.

        Some are sending weekly email reminders that "they noticed you haven't raised your prices, and in this time of rapid inflation, you should seriously consider adjusting to the expected market rate".

        So yes, percentage agreements on transactions net payment providers more from tips.

      • WalterBright 7 hours ago |
        Ah, I hadn't thought of that! Of course! When paying with a credit card, the credit card gets 3% of the payment, which includes 3% of the tip. A bigger tip means mo' mone' to the credit card company.
    • throwawaysleep 11 hours ago |
      Standards increase over time and everyone wants to be at the higher end of a standard, slowly moving what is typical upward.
      • voisin 11 hours ago |
        It is a percentage though. The cost of the underlying item is increasing over time so the tips increase as well. What’s the excuse for increasing the percentage applied to an increasing basis?
    • ge96 11 hours ago |
      I usually do 20% because it's easier math

      edit: only where a person interacts with me though in a serving manner like a restaurant vs. a counter

      as a person that drives uber eats on the side though tips are good, I don't order food myself too expensive eg. a pizza is like $40 wtf, I'll take my flavored frozen cardboard for $5 thanks

      • joezydeco 11 hours ago |
        Sales tax is 8% where I live, it's pretty simple to take that number and double it. And then you're also tipping on the subtotal and not the grand total.
      • WalterBright 11 hours ago |
        The math for 10% is even easier !!
      • zihotki 11 hours ago |
        10% is even easier math
    • Molitor5901 8 hours ago |
      I think it was pressure from employees and those pushing for higher minimum wage; $20 for example.
  • oarla 11 hours ago |
    I could not read the entire article due to paywall, but I think tipping less will actually drive businesses to pay a proper wage to the people providing the service. I try to tip 5% more than the expected amount as I am aware that people working in many of these jobs are not paid enough. However, its absolutely ridiculous when I am asked to leave a tip on self checkout kiosks. That should be illegal.
    • sneak 11 hours ago |
      > I could not read the entire article due to paywall, but I think tipping less will actually drive businesses to pay a proper wage to the people providing the service.

      https://www.youtube.com/watch?v=utksPm6KgjU

      The canonical commentary by Tarantino, from Reservoir Dogs.

    • dhritzkiv 11 hours ago |
      One thing to consider –especially at "non-standard" tipping establishments– is how much of the tip goes to the server/cashier.

      CBC's Marketplace did some investigating [1], and found that in many cases, the owner or manager pocket part or all of the service tip, even in provinces where this is not legal.

      [1 – video] https://www.youtube.com/watch?v=LF0zJIRe1J8

      [1 - text article] https://www.cbc.ca/news/marketplace/tipping-marketplace-1.73...

    • danaris 10 hours ago |
      > I think tipping less will actually drive businesses to pay a proper wage to the people providing the service.

      And what, in the behavior of businesses over the past few decades, leads you to believe they wouldn't just laugh at them and tell them they should be happy for whatever they get?

      What leads you to believe a critical mass of businesses in the industries that expect tips would ever, within the current culture and legal regime, decide to compete for high-quality employees by paying them more, rather than just firing everyone who complains, and then bitching and moaning that "no one wants to work" when the applicants for the positions become fewer and lower-quality?

      What leads you to believe that a bottom-up approach to this will have any effect, without a genuine change in the culture to declare tipping and the concomitant lower base pay for tipped workers unacceptable, rather than a top-down effort that actually changes the laws and regulations around it?

  • Frost1x 11 hours ago |
    At many locations you’re just subsidizing business costs. The employees aren’t netting enough tips to break above actual minimum wage, so you’re literally donating to the business not the person you think you’re tipping.
    • throwawaysleep 11 hours ago |
      Where I live, employees don't even keep the tips by law. Owner can pocket them.
      • SoftTalker 11 hours ago |
        Another reason to tip in cash.
    • robocat 11 hours ago |
      You are marginally improving their wage: tipping an extra $1 makes them $1 better off.

      Your point is really about minimum wage standards not "subsidization".

      The rule of thumb for restaurant business costs in non-tipping-culture NZ is: 1/3 staff costs, 1/3 food costs, 1/3 everything else.

      • MarkSweep 10 hours ago |
        Not necessarily. In many US states, tips count for a portion of the minimum wage. So if you tip a minimum wage employee but the tip does not cause them to go above the minimum wage, you have only reduced the amount the employer is required to pay. Once the employee receives $5.12 in tips in an hour, they will get each incremental dollar of tips.

        https://www.dol.gov/agencies/whd/state/minimum-wage/tipped

      • danaris 10 hours ago |
        (Note: I know this applies to most US states; other places YMMV) Not if they're not making it up to the regular minimum wage with tips.

        The federal minimum wage is $7.25/hr. The federal tipped minimum wage is $2.13/hr. If a tipped employee doesn't get enough tips to reach $7.25/hr for a particular pay period, the employer has to make up the difference.

        So with low tips, all you're doing is subsidizing the employer.

    • washadjeffmad 11 hours ago |
      >The employees aren’t netting enough tips to break above actual minimum wage

      If true, illegal. A business can pay a lower nominal wage if tips are expected to supplement it above the minimum (which employees are expected to report and pay taxes on), and if they earn below it, they're adjusted to the minimum.

      • Frost1x 11 hours ago |
        No, that’s the law. Employers in many service industries enjoy relaxed rates below minimum wage. The law is that if during their standard pay period, their net wage (paying below minimum for hour worked) + their total tips don’t equate to what they would have earned making federal minimum wage for the time they worked, the employer has to pickup the slack to assure they are paid at least minimum wage.

        If the total sum of tips plus their lower pay rate exceeds what they would have otherwise earned making actual minimum wage rates, then the employer doesn’t have to pay any additional wages because tips picked up the slack. Also the employee is rewarded by making rates above the minimum.

        In the first case, the employee getting tipped some but not enough to make minimum wage will ultimately only get minimum wage rates for their work. Your tips just close the gap a bit for the employer who would have to pay less to make sure the employee made minimum wage. So, subsidizing the employer/business.

        As someone else suggested, tipping in cash is my preferred way because it allows the employee to pocket the tip without reporting, assuring the tip actually goes to them.

        Overall in most cases tips should be a non-existent practice or at the very least, not nearly as frequent as it currently is. I regularly dine at several restaurants that have now included tips in their menu and service costs that assure employees are paid a fair rate. The menu prices are slightly higher but I prefer this practice because I know everyone is treated reasonably. If service staff go out of their way and above and beyond, I’ll throw in extra, which is what tipping should be, at least in my opinion.

        • washadjeffmad 11 hours ago |
          Taxes are paid on tipped income by the employer and employee. It's not a subsidy as much as it's independent contracting plus a (nominal) supplemental base wage. There's more to the dynamic, but that's the gist.

          I have a feeling we're saying the same thing, so here's the word from the source:

          https://www.irs.gov/businesses/small-businesses-self-employe....

  • jmclnx 11 hours ago |
    This really does not surprise me, I think it goes back to the prompt suggesting a tip amount. It kind of takes control away from the customer buy saying "You should tip one of these amounts".

    I think people would rather have a line were you write down the amount instead of going through prompts. Plus to make matters worse, in many cases the server cam watch what you do.

    • DennisP 11 hours ago |
      My default tip is higher than most terminals have a button for, but if the server is standing there watching then a simple button push is what they get.
  • urda 11 hours ago |
  • Molitor5901 11 hours ago |
    I carry cash when I know I'm going to be eating out. It has made it much less awkward because they are not spinning the Clover terminal around, or handing me the card terminal asking for a tip.
    • sneak 11 hours ago |
      It's important to always pay sustenance workers in cash. Anything else is inconsiderate and rude. People in those jobs are usually dearly hanging on to the margins and causing all of their income to be taxable for no good reason is heartless.

      It's also just generally a good idea to carry cash. Electronic payments have too many failure modes, not the least of which are power and connectivity. (Currently posting this from a disaster zone which is thankfully still connected to the internet.)

      • tophi 11 hours ago |
        Guess I will be rude then. I’m not going back to cash.
      • schmookeeg 10 hours ago |
        Their income is taxable whether I pay with cash or card. I do not cause the tax code.

        Your senses of both etiquette and empathy are bizarre to me.

        • tophi 10 hours ago |
          Right, if I tip I am heartless? If I am heartless I may as well not tip. Delusional.
      • mcnrb12 9 hours ago |
        not true for taxes. most get their tips paid out in cash at the end of the night and don't pay taxes on it unless they report it all, which they rarely do.
        • Molitor5901 8 hours ago |
          As a server in my youth I was taught to always hit $1 for how much of tips I earned that shift, when clocking out at the end of the night. I did not know any better but it was sort of a given that is what you do.
      • charlie90 5 hours ago |
        > for no good reason

        You cant think of a reason for people to pay taxes?

    • mrayycombi 6 hours ago |
      Cash for the win!
  • Arcuru 11 hours ago |
    Where I live we eliminated allowing tipped workers to be paid under minimum wage, and minimum wage is now at least $15/hour.

    So yes, now I tip people a little less because I know they aren't being paid $2+tips/hour. That was the entire point of eliminating that weird loophole.

  • vinni2 11 hours ago |
    That sounds counterintuitive last I checked tipping has gone out of control with every terminal showing 15-20% default tip value.
    • DennisP 11 hours ago |
      Terminals are asking but that doesn't mean people are tipping, as the article points out:

      > People are tipping less at restaurants than they have in at least six years, driven by fatigue over rising prices and growing prompts for tips at places where gratuities haven’t historically been expected.

      • vinni2 11 hours ago |
        It’s extra effort and embarrassing to select lower or no tip when the cashier and other customers are looking.
        • mrayycombi 6 hours ago |
          That's the intended dynamic.

          You are being pressured into submitting to being overcharged.

    • etrautmann 11 hours ago |
      I don't have access to the article but would guess that this is about a pushback against that. I've personally begun my own pushback and try to base my tipping on where I think it's reasonable and never give into awkwardness or default values.
    • gibbitz 8 hours ago |
      15%? Where I live it starts at 18%. Before we swiped/taped our own credit cards a tip at chipotle was unheard of. I go to Hanlon's razor here though. The POS system just defacto has this screen and no one removes it because some people do tip.

      If I walk up and order something that doesn't require labor to make and I bus my own table and throw away my own trash, I don't tip. The business owner pays the staff from what I pay for the food. If not I'll cut the business owner out of the equation and pay the staff to make my food directly. They deserve the profit.

  • laughing_man 11 hours ago |
    "dropped to 19.3%..."

    That's already way too high. People started tipping more because the price of food didn't keep up with wages, but that's just not the case anymore. Restaurant prices in my area have doubled in the last seven years or so, most of that coming in the last three or four years.

  • extr 11 hours ago |
    For me it's been a slow boil with the PoS terminals asking for aggressive tips on small $ transactions. Recently I decided

    - Tip generously for in-person seated dining where I'm waited on (20-30%)

    - Tip generously for bartenders (say, $20 cash up front if I'm going to be there for awhile/ordering multiple rounds)

    - Zero tipping anywhere else.

    No, I am not tipping 20% for an ice cream cone. I used to tip $1 for coffee, but I'm not going to go through the trouble of overriding the built in 15/20/25% suggested amounts on the screen, I'm just going to press "No Tip".

    • abnercoimbre 10 hours ago |
      > overriding the built in 15/20/25% suggested amounts on the screen

      That's the most ridiculous bit. I try doing "custom tip" and it is cumbersome, not to mention stressful because the server is the one holding the device for me... waiting and glaring (I don't blame the servers of course.)

      • Molitor5901 8 hours ago |
        I do blame the servers in a way, they are the ones demanding the requesting of tips on more, and more things. That's how the tipflation began and that is how it is growing. Now it has been said some hotels are asking you to tip when checking in. Consumers hate the pressure and so I don't think it's the businesses that are pushing the increase in tipping.
        • ConspiracyFact 6 hours ago |
          Servers and cashiers have had no input whatsoever into decisions to add tipping prompts to PoS terminals.
  • Animats 11 hours ago |
    It's become silly. I go to Starbucks and buy a pre-packaged item. I walk to the counter. I put the item in front of the scanner. The operator pushes a button and the total appears. I put my credit card atop the credit card reader. The credit card system asks for a 15% tip.

    This is too much.

    • mrayycombi 6 hours ago |
      Indeed, you need to tip for the privilege of self service.
  • jandrewrogers 11 hours ago |
    Where I live, the minimum wage is >$20/hr. An issue is that the necessary price increases to support this minimum wage is causing revenues to drop significantly. Tips are a percentage of revenue, so people who are paid this way are empirically experiencing a net loss of income each time they increase the minimum wage.

    This is exacerbated by the closure of businesses due to an unsustainable drop in revenues, which means employment opportunities are becoming more limited.

    Tipping provides a degree of useful economic elasticity to many service businesses and workers that simply mandating high wages does provide. The structure of compensation matters more in outcomes than people tend to think.

  • cafard 11 hours ago |
    In my teenage years I worked as a busboy, and part of my wage was a share of the wait staff's tips.

    I also worked McDonald's, including the register, and it never occurred to me that anyone would ever tip me there. (Not that at 20 cents per hamburger or regular fries a tip would amount to much.)

    And this perhaps is why I have always tipped 20% for table service, and begrudge tips at the counter.

  • OutOfHere 11 hours ago |
    America is legalized scam culture, where the masses are brainwashed into believing that scams such as tipping are good things. Prep your own food at home and avoid the unhealthy scam.
  • euroderf 11 hours ago |
    On a visit to Berln last autumn I went to a small one-man banh mi place. When it came time to pay, he picked up the handheld terminal, put in the amount, and then... clicked thru the tip screen (obviously a default screen for the terminal).

    Classy, helpful, appreciated.

    • rufus_foreman 10 hours ago |
      That's the kind of service that deserves a tip.
  • the_snooze 11 hours ago |
    >Some restaurants have added mandatory gratuities and service fees to bills, driving up bills and resulting in some diners tipping less.

    Businesses just need to be honest about pricing and wages. Let the listed prices be the actual price, and leave compensation matters strictly in the hands of workers and employers where it belongs.

    Tips and fees reduce clarity and introduce resentment. Why not avoid that mess altogether?

    • xlbuttplug2 10 hours ago |
      Employers save money by convincing the employee that part of their wages are owed by the customer. And as a bonus, when things don't work out, the employee's resentment is directed at the customer instead of the employer. It's brilliant, really.
      • Frost1x 10 hours ago |
        It’s amazingly effective. They also hide a lot in complexity in wage laws. By the time you step through explaining everything, most people who might be interested have lost interest so the easier to deliver narrative wins.

        The divide your enemy strategy works very well, to this day. It takes a fair bit of effort and time to dig around to figure out the reality of what’s really going on.

        In general, I’d say this is one large factor as to why we’re losing the class war across all sorts of issues.

    • Molitor5901 8 hours ago |
      I do not go to a place with fees added on. I understand why they are doing it, and they are well within their right to do so, but I feel there is still an underhandedness to it. Just raise the prices, flat if possible, and make the billing as simple as possible.

      I am ok with tipping, but I am not ok with being asked to tip on top of a mandatory fee.

  • trashface 10 hours ago |
    This is one area of inflation I haven't experienced, because I almost never use services that require tipping, or go to restaurants. My income is limited these days, so its partly that, but also restaurant food is just generally bad for me (food quality not great, portions way bigger typically than I want).
  • calmbonsai 9 hours ago |
    With one new exception (food delivery), I still tip/no-tip with the same basic policy I've always had.

    If there's individualized face-to-face service involved where even a small conversation is required, I tip unless the service is grossly negligent.

    If not, I don't tip.

      - Restaurant servers, hosts, and bartenders? 20% minimum
      - Barber? 30% minimum
      - Tailor? 30% minimum
      - Movers, Skycaps, & Maids? 25% minimum
      - Food Delivery? Now no.
      - Point of Sale? No.
    
    Growing up, I used to generously tip all pizza drivers, but that's changed with the advent of ubiquitous food delivery apps like Grubhub and Instacart where there's a middleman between you and the business that made the food.
    • methou 7 hours ago |
      I don't how much barber and tailor cost in the US, but that can be a substantial amount like 20+$ for a barber and a few hundreds for a suit. That's, a whole lot. (SG/JP)
  • mrayycombi 6 hours ago |
    In Japan no one tips, customer service is fantastic, and prices are low if you want low priced goods.

    In San Francisco tipping is expected for any or even no service, customer service is horrific, prices are high everywhere.

    I say stop tipping.